Last Updated: 07/20/2024
Horizon Courses (“horizoncources.com”) strives to provide high-quality online cooking lessons. This policy outlines the circumstances under which a refund may be granted for your enrollment.
Full Refunds:
- Cancellation Before Enrollment: You can receive a full refund if you accidentally purchase a course and haven’t accessed any lesson materials.
- Cancellation Within 30 Days: A full refund is available if you cancel your enrollment at least 30 days before the scheduled start date of the cooking lesson.
- Course Cancellation: You will receive a full refund if Horizon Courses cancels the cooking lesson.
No Refunds:
- Late Cancellations: Unfortunately, refunds are not available for cancellations made less than Time include for each plan before the lesson start date.
- Non-Participation: We cannot offer refunds if you do not participate in the cooking lesson after enrollment.
- Content Dissatisfaction: Refunds are not available based on dissatisfaction with the content or instructor’s teaching style. We encourage you to review course descriptions and instructor information carefully before enrolling.
Technical Issues:
If you experience technical difficulties preventing you from accessing the lesson materials, please contact us immediately. We will work to resolve the issue or offer an alternative solution (e.g., course credit or transfer).
Requesting a Refund:
To request a refund, please contact our support team at [Insert Email Address] or by phone at [Insert Phone Number] within the timeframe specified above. Please include your name, the name of the cooking lesson you enrolled in, and the reason for your request.
Processing Refunds:
Approved refunds will be processed within 7 business days and credited to the original payment method used for enrollment.
Exceptions:
Horizon Courses reserves the right to make exceptions to this policy on a case-by-case basis, considering extenuating circumstances.
Contact Us:
If you have any questions about this Refund Policy, please contact us:
- By email: contact@horizoncources.com
We appreciate your understanding.
